IT Support Specialist — Customer Tech & Security

Austin Community College; United States; On-site; USD 85,447 - 111,087; Full time

Job summary

Austin Community College is seeking an Information Technology Specialist in the United States. In this role, you will provide customer-focused IT support and troubleshooting to ensure seamless technology operations critical to the mission of the organization.

This position offers a salary range starting from $85,447 to $111,087. Candidates must have at least one year of specialized IT experience and must be U.S. Citizens.

Qualifications

• 1 year of specialized IT experience.
• Familiarity with help desk support systems.
• Experience in diagnosing and resolving technical issues.

Responsibilities

• Provide phone support for IT issues.
• Install and maintain customer hardware and software.
• Ensure compliance with security policies.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Education

IT-related education or experience

Job description

Austin Community College is seeking an Information Technology Specialist in the United States. In this role, you will provide customer-focused IT support and troubleshooting to ensure seamless technology operations critical to the mission of the organization.

This position offers a salary range starting from $85,447 to $111,087. Candidates must have at least one year of specialized IT experience and must be U.S. Citizens.