IT Support & Network Solutions Specialist

Austin Community College; United States; On-site; USD 61,722 - 97,087; Full time

Job summary

Austin Community College is seeking a candidate for a technical role responsible for implementing technological solutions and maintaining operational availability. This position involves planning and delivering customer support services, including installation, configuration, and troubleshooting of IT systems.

The ideal candidate will resolve issues, ensure system security, and provide training to customers as required. Salary ranges from $61,722 to $97,087 depending on experience.

Qualifications

• Must have IT-related experience demonstrating attention to detail.
• Experience in customer service for resolving IT issues.
• Effective oral communication skills are required.

Responsibilities

• Diagnosing and resolving problems in response to customer incidents.
• Researching trends to support customer requirements.
• Installing, configuring, and maintaining IT systems.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Tools

Network Systems

Information Technology Security

Job description

Austin Community College is seeking a candidate for a technical role responsible for implementing technological solutions and maintaining operational availability. This position involves planning and delivering customer support services, including installation, configuration, and troubleshooting of IT systems.

The ideal candidate will resolve issues, ensure system security, and provide training to customers as required. Salary ranges from $61,722 to $97,087 depending on experience.