IT Support Specialist

North Brook Corp.; Des Moines (IA); Presencial; USD 77.000 - 94.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plans

Paid time off

Descripción de la vacante

North Brook Corp. in Des Moines, IA is seeking a full-time IT Support Specialist to join our IT team.

This role focuses on providing technical support to employees, troubleshooting hardware and software issues, and assisting with network and system maintenance in a collaborative, office-based environment. Based in Des Moines, IA, the position requires a bachelor's degree in Information Technology or a related field, plus 3–5 years of relevant experience, strong analytical and communication

Formación

• Bachelor's degree in Information Technology or a related field.
• 3–5 years of relevant experience in IT support or a related role.
• Experience with IT support systems and software.
• Strong communication skills and ability to work under pressure.

Responsabilidades

• Provide technical support to employees, troubleshoot hardware and software issues.
• Assist with network and system maintenance.

Conocimientos

Excel

SQL

Office Suite

Educación

Bachelor's degree in Information Technology or related field

Herramientas

CRM systems

Descripción del empleo

North Brook Corp., an established IT services company in Des Moines, IA, is seeking a full-time IT Support Specialist. Based in Des Moines, IA, this role offers a competitive compensation and benefits package.

The IT Support Specialist will provide technical support to employees, troubleshoot hardware and software issues, and assist with network and system maintenance. This role requires strong problem-solving skills and the ability to work independently or as part of a team.

You will work closely with the IT team in Des Moines, IA, and collaborate with various departments to ensure smooth operation of our systems. The workplace is professional and supportive, with a focus on teamwork and continuous learning.

The annual salary for this position ranges from $77,000 to $94,265, with benefits not yet disclosed. This role involves a variety of tasks, including data analysis, report generation, and client communication, requiring proficiency in software such as Excel, SQL, and CRM systems. The workplace is typically an office environment, with a focus on collaboration and teamwork. Candidates should have a bachelor's degree in a related field, typically business, finance, or a similar discipline, along with a minimum of 3-5 years of relevant experience. Strong analytical and communication skills are essential for success in this role.

To be successful in this role, you should have a degree in Information Technology or a related field. Experience with IT support systems and software is required. Strong communication skills and the ability to work well under pressure are essential. Familiarity with network protocols and security measures is a plus.

The workplace is a modern office environment with open spaces, comfortable furniture, and access to various amenities such as a kitchen, break room, and meeting rooms. The job requires candidates to be proficient in using office software such as Microsoft Office Suite, and to have strong communication and organizational skills. Candidates should also be comfortable working in a team environment and be able to meet tight deadlines. The position offers a attractive compensation and benefits package, including health insurance, retirement plans, and paid time off.

Provide technical support to employees, troubleshoot hardware and software issues, assist with network and system maintenanceDegree in Information Technology or a related field, experience with IT support systems and software, strong communication skills, ability to work well under pressure, familiarity with network protocols and security measures