Des Moines IT Support Specialist — Growth & Benefits

North Brook Corp.; Des Moines (IA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

North Brook Corp. in Des Moines, IA is seeking a full-time IT Support Specialist to join our IT team.

This role focuses on providing technical support to employees, troubleshooting hardware and software issues, and assisting with network and system maintenance in a collaborative, office-based environment. Based in Des Moines, IA, the position requires a bachelor's degree in Information Technology or a related field, plus 3–5 years of relevant experience, strong analytical and communication

Qualifications

• Bachelor's degree in Information Technology or a related field.
• 3–5 years of relevant experience in IT support or a related role.
• Experience with IT support systems and software.
• Strong communication skills and ability to work under pressure.

Responsibilities

• Provide technical support to employees, troubleshoot hardware and software issues.
• Assist with network and system maintenance.

Skills

Excel

SQL

Office Suite

Education

Bachelor's degree in Information Technology or related field

Tools

CRM systems

Job description

North Brook Corp. in Des Moines, IA is seeking a full-time IT Support Specialist to join our IT team.

This role focuses on providing technical support to employees, troubleshooting hardware and software issues, and assisting with network and system maintenance in a collaborative, office-based environment. Based in Des Moines, IA, the position requires a bachelor's degree in Information Technology or a related field, plus 3–5 years of relevant experience, strong analytical and communication