IT Support Specialist

Elm Azure LLC; Des Moines (IA); Presencial; USD 88.000 - 107.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Descripción de la vacante

Elm Azure LLC in Des Moines, IA is seeking a full-time IT Support Specialist to troubleshoot hardware and software, assist with network and system maintenance, and guide end-users with technical solutions.

The role involves monitoring performance, installing software, documenting solutions, and collaborating with the IT team to keep operations running smoothly in a modern office environment with growth opportunities.

Formación

• Bachelor's degree in a related field and several years of experience in a similar IT support role.
• Strong analytical and communication skills.
• Proficiency in data management and reporting.
• Experience with network administration, system maintenance, and end-user support.

Responsabilidades

• Troubleshoot hardware and software issues.
• Assist with network and system maintenance.
• Provide technical guidance to end-users.
• Monitor system performance.
• Install and configure software.
• Document technical solutions.

Conocimientos

IT support

Troubleshooting

Network maintenance

End-user support

Documentation

Communication skills

System monitoring

Software installation

Educación

Bachelor's degree

Herramientas

MS Office

Specialized software

Descripción del empleo

Elm Azure LLC, a growing software development company in Des Moines, IA, seeks a full-time IT Support Specialist to provide essential technical support to employees and clients. This role offers competitive compensation and comprehensive benefits.

As an IT Support Specialist, you will troubleshoot hardware and software issues, assist with network and system maintenance, and provide technical guidance. Your responsibilities include monitoring system performance, installing and configuring software, and documenting technical solutions.

You will collaborate with the IT team and other departments to ensure smooth system operations. The workplace in Des Moines, IA, offers a professional environment with growth opportunities.

The annual salary range for this position is between $88,000 and $107,145, inclusive of comprehensive benefits. This role offers a competitive compensation package that reflects the responsibilities and skills required for the position. Employees in this role typically perform a variety of tasks, including data analysis, report generation, and client communication, using tools such as Microsoft Office Suite and specialized software. The workplace is a modern office environment with a collaborative and supportive team culture. Candidates should have a bachelor's degree in a related field, along with several years of experience in a similar role. The position requires strong analytical and communication skills, as well as proficiency in data management and reporting.

To excel, you should have a strong IT support background, proficiency in troubleshooting, and excellent communication skills. Experience with network administration, system maintenance, and end-user support is desirable.

• Troubleshooting hardware and software issues
• assisting with network and system maintenance
• providing technical guidance to end-users
• monitoring system performance
• installing and configuring software
• documenting technical solutionsStrong background in IT support
• proficiency in troubleshooting and problem-solving
• excellent communication skills
• experience with network administration, system maintenance, and end-user support