IT Support Specialist

Ember Springs Corp.; Cincinnati (OH); On-site; USD 77,000 - 98,000; Full time

Job summary

Ember Springs Corp. in Cincinnati, OH, is seeking a full-time IT Support Specialist to join a dedicated IT team.

You will troubleshoot hardware and software issues, assist employees, and ensure reliable operation of IT systems in a office environment with potential remote options. Ideal candidates hold a bachelor’s degree in a relevant field and have 2–5 years of IT support experience, strong communication, and the ability to work under pressure.

Qualifications

• Bachelor’s degree in a relevant field required.
• 2–5 years IT support experience preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Provide technical assistance to employees and troubleshoot hardware and software issues.
• Respond to user inquiries, install and configure software, and maintain IT infrastructure.
• Support IT systems operation and security to ensure uptime.

Skills

Communication skills

Problem-solving

Pressure handling

IT infrastructure

Troubleshooting

Education

Bachelor's degree in a relevant field

Bachelor's degree in Computer Science or related field

Tools

Project management software

Communication platforms

Data analysis tools

Job description

Ember Springs Corp., a prominent player in the manufacturing sector, is seeking a full-time IT Support Specialist based in Cincinnati, OH. This role requires a full-time commitment and offers a attractive compensation range of $77,000 to $97,537 per year.

The IT Support Specialist will provide technical assistance to employees, troubleshoot hardware and software issues, and ensure the smooth operation of IT systems. This role involves responding to user inquiries, installing and configuring software, and maintaining IT infrastructure.

You will join a dedicated IT team in Cincinnati, OH, working to support the company's operations and ensure the security and efficiency of our systems. This position offers a collaborative environment and opportunities for professional growth.

The annual salary for this position ranges from $77,000 to $97,537, depending on experience and performance. Employees in this role typically perform a variety of tasks, such as managing projects, coordinating with team members, and ensuring deadlines are met. They may use a range of tools, including project management software, communication platforms, and data analysis tools, to carry out their duties effectively. The workplace is usually an office environment, though remote work options may be available. To qualify for this position, candidates should have a bachelor's degree in a relevant field and typically 3-5 years of experience in a similar role. Strong communication skills, problem-solving abilities, and the ability to work well under pressure are also essential requirements.

The ideal candidate should possess a bachelor's degree in Computer Science or a related field, along with at least two years of experience in IT support. Strong problem-solving skills, excellent communication abilities, and a solid understanding of IT infrastructure are essential.

Provide technical assistance to employees, troubleshoot hardware and software issues, ensure the smooth operation of IT systems, respond to user inquiries, install and configure software, maintain IT infrastructure.Bachelor's degree in Computer Science or a related field, at least two years of experience in IT support, strong problem-solving skills, excellent communication abilities, solid understanding of IT infrastructure.