IT Support Specialist

Pinnacle Pacific Group; Cincinnati (OH); Vor Ort; USD 50.000 - 68.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

Zusammenfassung

Pinnacle Pacific Group seeks a full-time IT Support Specialist in Cincinnati, OH. You will provide technical assistance to employees, troubleshoot hardware and software issues, and set up new equipment to maintain smooth IT operations.

You will join a collaborative team in Cincinnati, working with IT professionals to support and enhance our technology infrastructure. A bachelor’s degree and 3+ years of experience are required, along with strong communication and teamwork skills.

Qualifikationen

• Bachelor's degree in a relevant field.
• Minimum of three years of experience in IT support or a related role.
• Strong written and verbal communication skills; ability to work collaboratively in a team.

Aufgaben

• Provide technical assistance to employees and troubleshoot hardware/software issues.
• Set up new equipment and assist with network configurations.

Kenntnisse

Communication skills

Teamwork

Data entry

Ausbildung

Bachelor's degree

Tools

Microsoft Office Suite

Project management software

Jobbeschreibung

Pinnacle Pacific Group, a prominent player in logistics and supply chain, seeks a full-time IT Support Specialist in Cincinnati, OH. This role offers a dynamic workplace and collaboration with a dedicated team.

As an IT Support Specialist, you'll provide technical assistance to employees, troubleshoot hardware/software issues, set up new equipment, and assist with network configurations to ensure smooth IT operations.

You'll join a collaborative team in Cincinnati, OH, working closely with IT professionals to maintain and enhance our technology infrastructure.

The compensation for this role is a topic of discussion during the interview process, with the exact amount determined based on the candidate's qualifications and experience. While the specific details of the benefits package are not disclosed, it is understood that the role offers a comprehensive benefits program. The workplace is a modern office environment, equipped with state‑of‑the‑art technology and ergonomic furniture to ensure employee comfort and productivity. The candidate should be proficient in using various software tools, including Microsoft Office Suite, project management software, and any industry‑specific applications. The role requires a bachelor's degree in a relevant field and a minimum of three years of experience in the relevant industry. The candidate should also possess strong communication skills, both written and verbal, as well as the ability to work collaboratively in a team environment.

To excel, you should have a solid understanding of IT systems, proven technical support experience, and familiarity with operating systems, networking protocols, and troubleshooting techniques.

The position is open until filled, and the company is looking for candidates who are detail‑oriented, have strong communication skills, and are able to work well in a team environment. The ideal candidate will have a minimum of three years of experience in the field, and the job duties will include data entry, customer service, and basic administrative tasks. The workplace is a modern, open-office environment with a friendly and supportive team. The company offers a attractive compensation and benefits package, and the position is ideal for someone looking to gain experience in a dynamic and growing organization.

Provide technical assistance to employees, troubleshoot hardware and software issues, set up new equipment, assist with network configurations. Solid understanding of IT systems, proven track record of providing excellent technical support, experience with various operating systems, networking protocols, and troubleshooting techniques.