IT Support Specialist: Remote Options & Career Growth

Ember Springs Corp.; Cincinnati (OH); On-site; USD 77,000 - 98,000; Full time

Job summary

Ember Springs Corp. in Cincinnati, OH, is seeking a full-time IT Support Specialist to join a dedicated IT team.

You will troubleshoot hardware and software issues, assist employees, and ensure reliable operation of IT systems in a office environment with potential remote options. Ideal candidates hold a bachelor’s degree in a relevant field and have 2–5 years of IT support experience, strong communication, and the ability to work under pressure.

Qualifications

• Bachelor’s degree in a relevant field required.
• 2–5 years IT support experience preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Provide technical assistance to employees and troubleshoot hardware and software issues.
• Respond to user inquiries, install and configure software, and maintain IT infrastructure.
• Support IT systems operation and security to ensure uptime.

Skills

Communication skills

Problem-solving

Pressure handling

IT infrastructure

Troubleshooting

Education

Bachelor's degree in a relevant field

Bachelor's degree in Computer Science or related field

Tools

Project management software

Communication platforms

Data analysis tools

Job description

Ember Springs Corp. in Cincinnati, OH, is seeking a full-time IT Support Specialist to join a dedicated IT team.

You will troubleshoot hardware and software issues, assist employees, and ensure reliable operation of IT systems in a office environment with potential remote options. Ideal candidates hold a bachelor’s degree in a relevant field and have 2–5 years of IT support experience, strong communication, and the ability to work under pressure.