IT Support Pro: Optimize Hardware & User Experience

Seaside Charter Schools; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

An educational organization is seeking an IT Support Specialist to provide high-level technical support, evaluate and improve computer operations, and resolve hardware and software issues. Candidates should possess strong analytical and problem-solving skills, along with a Bachelor's degree in Computer Science or a related field. The role requires excellent communication skills and the ability to travel to various campuses. This position offers opportunities to work in a dynamic environment with a focus on technology innovations.

Qualifications

• Strong understanding of computer hardware and software systems.
• Ability to explain technical issues to technical and non-technical employees.
• Knowledge of IT project development and communication.

Responsibilities

• Provide high-level technical support to staff and contractors.
• Evaluate and recommend improvements to hardware and software.
• Research and resolve issues with computer software and hardware.

Skills

Technical support

Customer service

Analytical skills

Problem-solving skills

Organizational skills

Education

Bachelor’s degree in Computer Science or related field

Job description

An educational organization is seeking an IT Support Specialist to provide high-level technical support, evaluate and improve computer operations, and resolve hardware and software issues. Candidates should possess strong analytical and problem-solving skills, along with a Bachelor's degree in Computer Science or a related field. The role requires excellent communication skills and the ability to travel to various campuses. This position offers opportunities to work in a dynamic environment with a focus on technology innovations.