IT Support & Onboarding Specialist

TJ McCartney; Nashua (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

TJ McCartney in Nashua, NH is seeking an IT Service Coordinator to install, configure, and maintain hardware and software across the organization. You'll ensure usability and manage IT assets, while serving as the first contact for technical support.

The ideal candidate has at least five years of relevant experience, with strong skills in Windows OS troubleshooting and user support. Flexibility, organizational skills, and a proactive approach are essential for this role, which includes occasional travel to jobsites.

Qualifications

• At least five years of experience in IT Service Coordinator or similar role.
• Strong proficiency in hardware and software support.
• Ability to manage multiple issues simultaneously while working under pressure.

Responsibilities

• Install, configure, and maintain company devices and software.
• Oversee procurement of hardware and software and manage inventory.
• Provide technical support as the first point of contact for IT issues.

Skills

IT service coordination

Desktop support

Troubleshooting (Windows OS)

Printer support & maintenance

Microsoft Office 365

Basic networking knowledge

Education

Bachelor’s or Associates Degree in IT or related field

Tools

MS Office

Teams

Job description

TJ McCartney in Nashua, NH is seeking an IT Service Coordinator to install, configure, and maintain hardware and software across the organization. You'll ensure usability and manage IT assets, while serving as the first contact for technical support.

The ideal candidate has at least five years of relevant experience, with strong skills in Windows OS troubleshooting and user support. Flexibility, organizational skills, and a proactive approach are essential for this role, which includes occasional travel to jobsites.