IT Support & Network Technician — On-Call

The Minnesota Epilepsy Group; Roseville (MN); On-site; USD 44,000 - 48,000; Full time

Job summary

The Minnesota Epilepsy Group in Roseville, Minnesota, is looking for an IT Support Technician to manage hardware, software, and various network components. Candidates should have a background in computer science, with four years of relevant experience and effective communication skills.

This role includes troubleshooting IT issues, coordinating vendor activities, and participating in an on-call rotation. The starting pay is $23.00 per hour, and the organization is an equal opportunity employer.

Qualifications

• Four years of experience in the computer technology field.
• Understanding of networking principles (TCP/IP, DNS, DHCP).
• Valid driver's license and ability to communicate effectively.

Responsibilities

• Setup, install, and configure hardware and software.
• Monitor Service Desk for IT issues and address them promptly.
• Troubleshoot and solve problems employees experience.

Skills

Network management

Problem-solving

Communication

Technical support

Education

Associate's or Bachelor's Degree in computer science

Tools

Microsoft Windows 10/11

Microsoft Office 365

Help Desk software

Job description

The Minnesota Epilepsy Group in Roseville, Minnesota, is looking for an IT Support Technician to manage hardware, software, and various network components. Candidates should have a background in computer science, with four years of relevant experience and effective communication skills.

This role includes troubleshooting IT issues, coordinating vendor activities, and participating in an on-call rotation. The starting pay is $23.00 per hour, and the organization is an equal opportunity employer.