IT Support Intern: Hands-On Tech, Mentorship, Paid Program

Charter Casting; Woodstock (IL); On-site; USD 28,000 - 39,000; Part time

Job summary

Charter Casting Woodstock: IT Support Technician Intern is responsible for setting up new computers, configuring handheld scanners and printers, and resolving employee tech issues through our ticketing system. You will support end-user IT tasks, contribute to continuous improvement projects, and document/improve processes.

The program runs part-time (15-20 hours/week) during the academic year and full-time (40 hours/week) in the summer, located in Woodstock, IL, starting January 2027.

Qualifications

• Enrollment in a two-year or four-year degree program in Information Technology, MIS, CS, or related field.
• Cumulative GPA of 2.75 or higher.
• Proficient in Microsoft Office: Excel, Word, PowerPoint.
• Strong verbal and written communication skills.
• Strong interpersonal and relationship building skills.
• Ability to succeed in a team environment.
• Ability to handle multiple tasks.

Responsibilities

• End-user IT support: software installation, hardware set-up and delivery within our ticketing system.
• Participate in Continuous Improvement projects.
• Document and improve processes.

Skills

MS Office

Verbal communication

Written communication

Interpersonal skills

Teamwork

Multitasking

End-user IT support

Education

Two-year or four-year IT-related degree program enrollment

Tools

Ticketing system

Job description

Charter Casting Woodstock: IT Support Technician Intern is responsible for setting up new computers, configuring handheld scanners and printers, and resolving employee tech issues through our ticketing system. You will support end-user IT tasks, contribute to continuous improvement projects, and document/improve processes.

The program runs part-time (15-20 hours/week) during the academic year and full-time (40 hours/week) in the summer, located in Woodstock, IL, starting January 2027.