IT Support Technician Intern (Year-Round)

Charter Automotive; Mequon (WI); On-site; USD 21,000 - 28,000; Part time

Job summary

Charter Manufacturing's IT Support Technician Internship in Mequon, WI offers hands-on experience helping employees with hardware and software, setting up new computers, scanners, and printers, and resolving issues through our ticketing system.

You will be enrolled in IT/CS/IS degree programs, maintain a 2.75+ GPA, and work 15–20 hours weekly during the school year and full-time in the summer, with mentorship and development opportunities.

Qualifications

• Enrollment in IT/IS/CS degree program with Sophomore status or higher.
• GPA 2.75 or higher required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• End-user IT support: software installation, hardware set-up and delivery within our ticketing system.
• Set up new computers, configure handheld scanners and printers.
• Resolve employee technology issues via ticketing system and documentation.

Skills

Verbal communication

Written communication

Interpersonal skills

Teamwork

Multitasking

Education

Pursuing IT/IS/CS degree

Tools

Microsoft Office

Job description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!Charter Manufacturing Company, Inc. is a family-owned group of differentiated metals manufacturing businesses founded in 1936. Our will to grow is our success. It is the result of Charter’s respected team of employees, each person’s dedication to continuous improvement and an entrepreneurial spirit that thrives within the Charter family. Our businesses include Charter Steel, Charter Casting, Charter Wire, and Niles Iron & Metal.About the IT Support Technician Internship:Gain hands-on experience providing technical support by setting up new computers, configuring handheld scanners and printers, and resolving employee technology issues through our ticketing system.Program structure:Schedule: Part-time (15-20 hours/week) during the academic year and full-time (40 hours/week) during the summer.Location: Mequon, WIStart Date: January 2027Duration: Year-round internshipWhat we're looking for:Enrollment in a two-year or four-year degree program in Information Technology, Management Information Systems, Computer Science, or a related field with current status of at least a Sophomore level.Cumulative GPA of 2.75 or higher.Proficient in Microsoft Office software: Excel, Word, and PowerPoint.Strong verbal and written communication skills.Strong interpersonal and relationship building skills.Ability to succeed in a team environment.Ability to handle multiple tasks.What you'll focus on:End-user IT support: software installation, hardware set-up and delivery within our ticketing system.Participate in Continuous Improvement projects.Document and improve processes.What Sets Our Internship Program Apart: Work on meaningful projects while receiving mentorship, professional development, and networking opportunities that help launch your career. Our paid internship program also includes signature experiences like Charter's Intern Kickoff Day, volunteer opportunities, professional development workshops, and the Intern Summer Showcase.#LI-AF1#LI-Onsite#CharterManufacturingInternship positions are not benefits-eligible.