IT Support Intern – Hands-On Healthcare Tech

Intermountain Healthcare Inc.; Billings (MT); On-site; USD 27,000 - 34,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital is seeking an IT Intern for an in-person role in Billings, Montana. The position focuses on learning to deploy, support, maintain, and troubleshoot computers and devices while gaining exposure to the department’s operations.

You will document resolutions in the ITIL ticketing system and assist with projects, incidents, and service requests under supervision. The role emphasizes teamwork, communication, and adherence to security policies.

Qualifications

• Demonstrated basic computer hardware knowledge.
• Strong written and verbal communication skills.
• Ability to prioritize and manage tasks in a fast-paced environment.
• Customer-service orientation with attention to detail.

Responsibilities

• Resolve minor computer issues under supervision.
• Document notes and resolutions in the ticketing system.
• Update staff on status of projects, incidents and requests.
• Support new and existing systems and stay updated on technology changes.
• Assist with implementing security policies for hardware and software.

Skills

Computer hardware

Communication

Prioritization

Customer service

Education

High School Diploma

Tools

ITIL ticketing system

Job description

Intermountain Health St Vincent Regional Hospital is seeking an IT Intern for an in-person role in Billings, Montana. The position focuses on learning to deploy, support, maintain, and troubleshoot computers and devices while gaining exposure to the department’s operations.

You will document resolutions in the ITIL ticketing system and assist with projects, incidents, and service requests under supervision. The role emphasizes teamwork, communication, and adherence to security policies.