IT Support Instructor for Entry-Level Tech Careers

Per Scholas; North Carolina; Sur place; USD 65 000 - 70 000; Plein temps

Avantages offerts par ce poste

Holidays & PTO

Medical coverage

401(k) match

Parental leave

Career development

Résumé du poste

Per Scholas is seeking an IT Support instructor to join our Training Team in North Carolina. The role focuses on delivering instructor-led IT training from entry to mid-level careers, assessing progress, and providing one-on-one tutoring.

You will ensure access to current resources and maintain progress in Salesforce and our LMS. The ideal candidate brings strong IT fundamentals, solid teaching experience, and excellent communication skills to help learners succeed in a fast-paced,

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Strong technical aptitude and ability to convey complex topics.
• Experience delivering IT training.
• Excellent communication and presentation skills.

Responsabilités

• Lead IT support instruction for entry- to mid-level roles.
• Provide resources and tutoring for outside-learning on relevant technologies.
• Coordinate with team to identify student needs and plan achievement.
• Maintain Salesforce and LMS with student progress notes.

Connaissances

IT support fundamentals

Windows–MacOS–Linux

Networking concepts

Troubleshooting

Remote support (Zoom)

Formation

Bachelor's in IT/CS

Master's degree preferred

CompTIA A+ (1200 Series)

Industry certifications

Outils

Salesforce

Remote desktop tools

LMS platforms

Ticketing systems

Description du poste

Per Scholas is seeking an IT Support instructor to join our Training Team in North Carolina. The role focuses on delivering instructor-led IT training from entry to mid-level careers, assessing progress, and providing one-on-one tutoring.

You will ensure access to current resources and maintain progress in Salesforce and our LMS. The ideal candidate brings strong IT fundamentals, solid teaching experience, and excellent communication skills to help learners succeed in a fast-paced,