IT Support Instructor — Remote Tech Training

Per Scholas

Colorado

On-site

USD 65,000 - 70,000

Full time

10 days ago

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Benefits offered by this job

Holidays & PTO
Comprehensive Medical Coverage
Dental and Vision Insurance
401(k) plan with employer match
Employee Assistance Program (EAP)
Parental Leave
Life and disability insurance

Job summary

Per Scholas is seeking an IT Support instructor to join our Training Team. The role involves delivering instructor-led IT support training for entry- to mid-level careers, updating Salesforce/LMS with student progress, and maintaining curricula.

You will conduct daily instruction, assessments, and tutoring, while monitoring progress and addressing issues consistently. Requirements include 1-3 years teaching/training experience, a Bachelor's in IT or related field, and strong IT fundamentals

Qualifications

  • 1-3 years of teaching or training experience.
  • Bachelor's degree (or equivalent) in IT or related field.
  • Familiarity with operating systems including Windows, Linux and macOS.
  • Strong IT support fundamentals and hardware/software knowledge.
  • Excellent written and verbal communication skills.
  • Experience with Salesforce and LMS tooling is a plus.

Responsibilities

  • Deliver instructor-led IT Support training to entry- to mid-level students.
  • Maintain and update Salesforce and LMS with grades, scores, and progress notes.
  • Develop and update curricula, syllabi, lesson plans, and materials.
  • Daily instruction, assessments, attendance, and one-on-one tutoring.
  • Monitor progress and address student performance and behavior consistently.
  • Support remote and in-person learning via Zoom and other platforms.

Skills

IT Support
Teaching
Customer service
Remote tools
Salesforce
Zoom
Windows/Linux/macOS

Education

Bachelor's degree in Information Technology
CompTIA A+ or Network+ certification

Tools

Salesforce
Learning Management System (LMS)
Zoom

Job description

Per Scholas is seeking an IT Support instructor to join our Training Team. The role involves delivering instructor-led IT support training for entry- to mid-level careers, updating Salesforce/LMS with student progress, and maintaining curricula.

You will conduct daily instruction, assessments, and tutoring, while monitoring progress and addressing issues consistently. Requirements include 1-3 years teaching/training experience, a Bachelor's in IT or related field, and strong IT fundamentals

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