IT Support & Hardware Deployment Specialist

BrainStation; Springs (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Socials and Outings

Retirement Planning

Parental Leave

Culture of Learning

Service Recognition Programs

Job summary

BrainStation is seeking an IT Specialist to provide level 1 support and assist with hardware for new hires. You'll maintain hardware inventory, manage IT tickets, and research new tools. This role is suited for those with 1-2 years of IT experience and knowledge of Google Workspace.

Ideal candidates will also have experience with Ubiquiti/Meraki, WiFi networking, and various operating systems. BrainStation offers comprehensive health benefits and emphasizes a culture of learning and professional

Qualifications

• 1-2 years of experience in IT support.
• Experience with tools such as JIRA and Confluence.
• Technical degree in IT System Administration is an asset.

Responsibilities

• Manage level 1 support tickets.
• Facilitate new hire hardware deployment.
• Maintain hardware inventory and manage device repairs.
• Communicate effectively with team members.

Skills

Google Workspace admin experience

Ubiquiti/Meraki experience

WiFi and Networking experience

IT System Administrator degree

JIRA experience

Confluence experience

MacOS experience

iOS experience

Android experience

Kandji or MDM experience

SoC2/IT Audit processes experience

Job description

BrainStation is seeking an IT Specialist to provide level 1 support and assist with hardware for new hires. You'll maintain hardware inventory, manage IT tickets, and research new tools. This role is suited for those with 1-2 years of IT experience and knowledge of Google Workspace.

Ideal candidates will also have experience with Ubiquiti/Meraki, WiFi networking, and various operating systems. BrainStation offers comprehensive health benefits and emphasizes a culture of learning and professional