IT Support Engineer — Security, Backups & Growth
CorDx
14 days+
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Benefits offered by this job
Job summary
A leading biotech organization in Alpharetta is seeking an experienced IT Support Engineer to provide technical support for computer systems, hardware, and networks. The ideal candidate should have a degree in IT or computer science and proven experience in technical support roles. Responsibilities include troubleshooting, managing IT assets, ensuring data security, and assisting with IT project implementations. The position comes with benefits like medical insurance and opportunities for professional development.
Qualifications
- Proven work experience as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Ability to troubleshoot complex hardware and software issues.
Responsibilities
- Provide daily technical support, resolving hardware and software issues.
- Install, configure, and maintain IT devices ensuring smooth operation.
- Manage employee accounts and ensure data security.
Skills
Troubleshooting
Technical Support
Interpersonal Skills
Time Management
Communication
Education
Bachelor's degree in information technology or computer science
Tools
Web Services
API
IP-based Protocols
Networking Systems
Job description
A leading biotech organization in Alpharetta is seeking an experienced IT Support Engineer to provide technical support for computer systems, hardware, and networks. The ideal candidate should have a degree in IT or computer science and proven experience in technical support roles. Responsibilities include troubleshooting, managing IT assets, ensuring data security, and assisting with IT project implementations. The position comes with benefits like medical insurance and opportunities for professional development.
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