Systems Engineer I: Cloud & IT Infrastructure Support

InterDev; Alpharetta (GA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer contributions

Health insurance

Continuing education programs

Job summary

A leading IT support firm in Alpharetta is seeking a Systems Engineer I to design and implement internal systems. Responsibilities include IT support, system documentation, and customer communication. The ideal candidate has a Bachelor’s degree in Information Technology and 1-3 years of relevant experience. This full-time role offers a hybrid work model with comprehensive benefits, including health and retirement plans.

Qualifications

• 1-3 years of experience as an IT Support Specialist or System Administrator.
• Understanding of various IT support tools and technologies.
• Ability to adapt to changing work priorities efficiently.

Responsibilities

• Provide IT support relating to issues with internal systems.
• Document maintenance for all computer systems and network infrastructure.
• Communicate with customers about incident progress.

Skills

IT support

Windows Server

Active Directory

VMware

Customer service

Technical diagnosis

Multi-tasking

Education

Bachelor’s degree in Information Technology

Professional IT certifications

Tools

Cisco VPN

ConnectWise

Job description

A leading IT support firm in Alpharetta is seeking a Systems Engineer I to design and implement internal systems. Responsibilities include IT support, system documentation, and customer communication. The ideal candidate has a Bachelor’s degree in Information Technology and 1-3 years of relevant experience. This full-time role offers a hybrid work model with comprehensive benefits, including health and retirement plans.