IT Support Engineer

Global Channel Management, Inc; Chattanooga (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology solutions provider is seeking an IT Support professional in Chattanooga, TN. The role requires an associate degree or equivalent experience, along with strong communication and problem-solving skills. Responsibilities include installing PCs, maintaining software images, and managing inventory. Ideal candidates will have a minimum of one year of professional experience. This position offers opportunities for ongoing technical education and professional growth.

Qualifications

• One (1) or more years experience in IT with strong grasp of computer hardware and software fundamentals.

Responsibilities

• Configures, delivers, and installs PCs and corporate standard software.
• Maintains corporate computer images for laptops and desktops.
• Organizes return of leased computer equipment and prepares outdated equipment for donation or disposal.
• Provides management information for selecting computers and peripherals.
• Maintains inventory of computers and components.
• Serves as backup support to PC specialists.
• Documents technical issues and resolutions.

Skills

Excellent interpersonal communication

Customer service

Problem solving

Time-management skills

Dedication to on-going technical education

Ability to perform heavy lifting

Education

Associate degree in a computer-science related field

Tools

Microsoft certifications

Job description

A technology solutions provider is seeking an IT Support professional in Chattanooga, TN. The role requires an associate degree or equivalent experience, along with strong communication and problem-solving skills. Responsibilities include installing PCs, maintaining software images, and managing inventory. Ideal candidates will have a minimum of one year of professional experience. This position offers opportunities for ongoing technical education and professional growth.