IT Support & Desktop Systems Administrator

Flex-N-Gate; Royal Oak (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Flex-N-Gate in Royal Oak, MI seeks an Information Technology Administrator to ensure reliable computer operations and fast end-user support. You will receive, prioritize, document and resolve help requests, with hands-on desktop troubleshooting in a Microsoft Windows environment.

This role requires strong communication, organization and problem-solving skills, plus 2–4 years of related experience and relevant IT certifications.

Qualifications

• High School Diploma or equivalent required; IT certifications preferred.
• 2–4 years of related IT support experience.
• Experience with Windows desktop environments and troubleshooting.

Responsibilities

• Provide first-level help desk support and desktop troubleshooting.
• Document requests and resolutions; update knowledge base.
• Escalate complex issues to appropriate teams.
• Monitor IT systems and assist with daily administration tasks.

Skills

Communication

Problem Solving

Analytical

Accountability

Education

High School Diploma or equivalent

Tools

Windows OS

Office Suite

Job description

Flex-N-Gate in Royal Oak, MI seeks an Information Technology Administrator to ensure reliable computer operations and fast end-user support. You will receive, prioritize, document and resolve help requests, with hands-on desktop troubleshooting in a Microsoft Windows environment.

This role requires strong communication, organization and problem-solving skills, plus 2–4 years of related experience and relevant IT certifications.