IT Support Co-op: Onsite Help Desk & Network Basics

DeBra-Kuempel Inc.; Cincinnati (OH); On-site; USD 22,000 - 30,000; Part time

Job summary

DeBra-Kuempel Inc. is hiring an IT Support Specialist Co-Op to assist the IT team with end-user support, hardware and software maintenance, and basic network tasks. You will gain hands-on experience while ensuring adherence to IT standards in a collaborative, on-site environment in Cincinnati, OH.

The role emphasizes customer service, problem solving, and collaboration with the IT team to support daily operations and security practices.

Qualifications

• Enrolled in a college or university program for Information Technology or a related program.
• Experience with the following technologies: Windows 10 & 11 OS, Office 365, Active Directory, DNS/DHCP, TCP/IP, iPhone/iPad and Android support.
• Strong customer service, communication, and organizational skills.
• Self-motivated with attention to detail.

Responsibilities

• Provide end-user technical support and troubleshoot issues.
• Assist with hardware/software maintenance and inventory.
• Support IT projects and basic network/security tasks onsite.
• Follow IT SOPs and security policies.

Skills

Windows OS support

Office 365

Active Directory

DNS/DHCP

TCP/IP

Mobile device support

Education

Information Technology related program enrollment

Job description

DeBra-Kuempel Inc. is hiring an IT Support Specialist Co-Op to assist the IT team with end-user support, hardware and software maintenance, and basic network tasks. You will gain hands-on experience while ensuring adherence to IT standards in a collaborative, on-site environment in Cincinnati, OH.

The role emphasizes customer service, problem solving, and collaboration with the IT team to support daily operations and security practices.