IT Support Assistant — Part-Time & Helpdesk

Puc Schools; Burbank (CA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

CA Paid Sick Time

Ongoing Professional Development

Job summary

PUC National Headquarters in Burbank, CA is seeking an IT Intern to provide basic technical support to staff and students. Under supervision, you will assist the IT Technician with inventory, helpdesk tasks, and daily on-site duties in a 12-month, part-time role.

The ideal candidate is currently enrolled in undergraduate Computer Science coursework with some IT exposure, strong communication skills, and a willingness to work in a fast-paced environment. Bilingual Spanish is preferred.

Qualifications

• Currently enrolled in undergraduate coursework, preferably in Computer Science.
• Some experience within IT.
• Excellent communication skills (verbal and written).
• Bilingual in Spanish preferred.

Responsibilities

• Provide staff and users with basic assistance solving computer related problems.
• Determine causes of operating errors and report them to the IT Technician.
• Assist in maintaining student computer fleet.
• Assist with helpdesk tickets and tasks.
• Assist in updating IT assets in inventory.

Skills

MS Office

Communication

Confidentiality

Teamwork

Multitasking

Bilingual Spanish

Education

Currently enrolled in undergrad CS

Job description

PUC National Headquarters in Burbank, CA is seeking an IT Intern to provide basic technical support to staff and students. Under supervision, you will assist the IT Technician with inventory, helpdesk tasks, and daily on-site duties in a 12-month, part-time role.

The ideal candidate is currently enrolled in undergraduate Computer Science coursework with some IT exposure, strong communication skills, and a willingness to work in a fast-paced environment. Bilingual Spanish is preferred.