IT Intern

Puc Schools; Burbank (CA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

CA Paid Sick Time

Ongoing Professional Development

Job summary

PUC National Headquarters in Burbank, CA is seeking an IT Intern to provide basic technical support to staff and students. Under supervision, you will assist the IT Technician with inventory, helpdesk tasks, and daily on-site duties in a 12-month, part-time role.

The ideal candidate is currently enrolled in undergraduate Computer Science coursework with some IT exposure, strong communication skills, and a willingness to work in a fast-paced environment. Bilingual Spanish is preferred.

Qualifications

• Currently enrolled in undergraduate coursework, preferably in Computer Science.
• Some experience within IT.
• Excellent communication skills (verbal and written).
• Bilingual in Spanish preferred.

Responsibilities

• Provide staff and users with basic assistance solving computer related problems.
• Determine causes of operating errors and report them to the IT Technician.
• Assist in maintaining student computer fleet.
• Assist with helpdesk tickets and tasks.
• Assist in updating IT assets in inventory.

Skills

MS Office

Communication

Confidentiality

Teamwork

Multitasking

Bilingual Spanish

Education

Currently enrolled in undergrad CS

Job description

Job Details

Job Location: PUC National Headquarters - Burbank, CA 91504

Position Type: Part Time

Education Level: High School/GED

Salary Range: $20.00 - $20.00 Hourly

Job Shift: 12 Month

Job Category: Classified - Support Roles

Organization Overview

PUC National is a non-profit organization that provides back-office services to PUC Schools, charter schools, and non-profits. Our team provides reliable, high-quality back-office services designed to streamline processes, increase efficiency, and give leaders peace of mind. By taking care of the behind-the-scenes work, we empower our partners to focus their time and energy where it counts most: students, families, and communities.

We provide a variety of support services to charter schools and non-profits. This includes but is not limited to human resources, operations, IT and data management, facilities guidance, fundraising, grant management, college access, alumni relations, charter development and renewal, and compliance.

The Team Member we are searching for

The ideal IT Intern believes in, and is passionate about the mission and commitments of PUC National and exhibits this through their leadership, reflection, execution of school culture, and collaboration to ensure student success. Under the direct supervision of the IT Technician, the IT Intern will be providing basic technical support for local staff, users, and maintain onsite computer equipment. The IT Intern will also assist the IT Technician as needed with inventory, helpdesk, moving computer equipment, and overall daily tasks at the job site.

What you will need to accomplish:

• Provide staff and users with basic assistance solving computer related problems, such as malfunctions and program problems
• Determine causes of operating errors and report them to the IT Technician
• Assist in Maintaining student computer fleet
• Assist with helpdesk tickets and tasks
• Assist in updating IT assets in inventory
• Report any networking anomalies or issues to the IT Computer Technician
• Perform other duties as assigned

Qualifications

Minimum Qualifications

Education:

• Currently enrolled in undergraduate coursework, preferably in Computer Science

Experience:

• Some experience within IT

Skills and Abilities

• Intermediate proficiency in Microsoft Suite: Word, Excel, PowerPoint, and Outlook
• Excellent communication skills (verbal and written)
• Alignment with core characteristics required of every PUC employee: pursuit of excellence, innovation, community, tenacity, and authenticity
• Able to work effectively in a stress filled environment
• Maintain high level of confidentiality
• Must be flexible and team-oriented
• Able to multi-task in a fast-paced environment
• Bilingual in Spanish preferred
• Strong work ethic, accountability, and ownership of work
• Regular attendance, dependability and, punctuality in conformance with the standards are essential to the successful performance of this position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally required to kneel, climb and reach with hands and arms above shoulder level, lift up to 30 pounds. To bend, sit, stand, squat, stoop, walk, push, pull, and reach with hands and arms at shoulder level or below. Always required to wear the appropriate safety equipment for the task, which may include gloves, goggles, aprons, belts, etc.

Compensation & Benefits:

This is a part-time, hourly position

Our benefits include:

• CA Paid Sick Time
• Ongoing Professional Development

DISCLAIMER: This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Institution and its employees.

PUC National is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.