IT Support Analyst I — End-User Tech: Windows & Devices

Southern Arkansas University; Los Angeles (CA); On-site; USD 68,905 - 92,862; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Pension

Paid time off

Job summary

A university in California is seeking an Information Technology Technical Support Analyst I to support technology operations for housing and homelessness services. The candidate will be responsible for installing, configuring, and troubleshooting various devices in a centralized Windows environment. A valid California Driver License is necessary, along with experience in IT support. The position offers a competitive salary and comprehensive benefits, including medical and dental care.

Qualifications

• One year of experience installing, configuring, and troubleshooting client devices in a centralized IT environment.
• Valid California Class C Driver License or alternative transportation method.

Responsibilities

• Install, configure, maintain, and troubleshoot laptops and software.
• Resolve hardware, software, and network issues.
• Prepare user instructions and assist with training.
• Support hardware and software upgrades and application support.

Skills

Troubleshooting

Device Deployment

Audio/AV Support

Customer Service

Tools

Windows

Wireless Systems

Job description

A university in California is seeking an Information Technology Technical Support Analyst I to support technology operations for housing and homelessness services. The candidate will be responsible for installing, configuring, and troubleshooting various devices in a centralized Windows environment. A valid California Driver License is necessary, along with experience in IT support. The position offers a competitive salary and comprehensive benefits, including medical and dental care.