IT Specialist: Systems & Tech Support Lead

Voltava; Roanoke (IN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Blue Cross Blue Shield Medical

Delta Dental

VSP Vision

401k Matching

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Additional Competitive Benefits

Job summary

Avancez Assembly seeks a technically skilled IT support professional to assist customized production applications and act as the primary contact for hardware and software questions. You will help maintain LAN/WAN and wireless infrastructure and support scanning and printing for team members.

The role requires a bachelor’s degree or equivalent, 3+ years of related experience, and certifications. You will document processes, train end users, and participate in system upgrades, working closely with

Qualifications

• Bachelor's degree or equivalent specialized training or certification.
• Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
• Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.

Responsibilities

• Technical support for customized production related applications.
• Primary contact for hardware and software related questions.
• Support scanning and printing activities for all Team Members.
• Assist with the implementation of systems upgrades and security integrity.
• Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
• Proactive systems monitoring to include problem identification, escalation and resolution.
• Writing process and workflow documentation.
• Coordinate hardware, operating system and software setup.
• Train end users on hardware and software applications.
• All other duties as assigned.

Skills

Windows Server

MS SQL

Office 365

Networking basics

VB.net

VMware ESXi

Team collaboration

Problem solving

Data analysis

Attention to detail

Education

Bachelor's degree or equivalent training/certification

Technical certifications

Tools

VB.net

VMware ESXi

vCenter

Office 365

Windows 10 Pro

Job description

Avancez Assembly seeks a technically skilled IT support professional to assist customized production applications and act as the primary contact for hardware and software questions. You will help maintain LAN/WAN and wireless infrastructure and support scanning and printing for team members.

The role requires a bachelor’s degree or equivalent, 3+ years of related experience, and certifications. You will document processes, train end users, and participate in system upgrades, working closely with