IT Specialist

Avancez; Arlington (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading technology firm is looking for a Plant IT Specialist responsible for maintaining and improving technical systems. The ideal candidate will have a Bachelor's degree and 3+ years of experience. Key responsibilities include providing technical support, troubleshooting infrastructure issues, and assisting in system upgrades. Strong problem-solving and analytical skills are required, along with a proactive approach to technology. The position offers the chance to work in a dynamic team environment.

Qualifications

• 3+ years of experience in a related field.
• Technical experience in hardware, programming, application support.
• Help desk experience is a plus.

Responsibilities

• Provide technical support for production-related applications.
• Assist with system upgrades and security integrity.
• Maintain and troubleshoot LAN/WAN and Wireless Infrastructure.

Skills

Technical support

Problem-solving skills

Attention to detail

Experience with Microsoft Office

Basic networking fundamentals

Ability to learn new technology

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Windows Server

MSSQL

Office 365

VMware ESXI 6.0 and greater

Job description

We have an opportunity for a Plant IT Specialist

IT Specialists are responsible for maintaining and improving the technical systems of the facility to ensure team members have the technology they need to complete their work and the company’s important files and information remain safe and intact.

Job Responsibility:

• Technical support for customized production related applications.
• Primary contact for hardware and software related questions.
• Support scanning and printing activities for all Team Members.
• Assist with the implementation of systems upgrades and security integrity.
• Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
• Proactive systems monitoring to include problem identification, escalation and resolution.
• Writing process and workflow documentation.
• Coordinate hardware, operating system and software setup.
• Train end users on hardware and software applications.
• All other duties as assigned.

Qualifications and Experience:

• Bachelor's degree or equivalent specialized training or certification.
• Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
• Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.
• Familiar with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional and Project.
• Basic networking fundamentals and client/server architecture.
• Basic wireless network experience.
• Experience with Visual Basic, VB.net, and macro creation a plus.
• Experience supporting Office 365 suite.
• Experience with VMware ESXI 6.0 and greater, and vCenter 6.0 and greater.
• Experience with Microsoft Team is a plus.
• Experience with Raspberry PI is a plus.
• Ability to learn and adapt to new technology.
• Willing to do whatever it takes to support the team and thus the customer.
• Ability to participate in change activities and lead them as required.
• Strong problem solving and analytical skills.
• Work well within a team environment.
• Attention to details and aptitude for working with data.
• Highly organized and able to prioritize tasks.
• Technical support experience.
• Hope: The quality of possessing and adhering to positive, optimistic expectation of future events.
• Trust: Confidence in one another
• Compassion: The quality of an understanding of another's challenges.
• Justice: Concern for fairness.
• Wisdom: The quality of having good, sound judgement.
• Courage: Strength in the face of adversity.