IT Specialist Third Shift (On-Site)

Voltava

Roanoke (IN)

On-site

USD 52,000 - 78,000

Full time

38 hours ago
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Benefits offered by this job

Blue Cross Blue Shield Medical
Delta Dental
VSP Vision
401k Matching
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Additional Competitive Benefits

Job summary

Avancez Assembly seeks a technically skilled IT support professional to assist customized production applications and act as the primary contact for hardware and software questions. You will help maintain LAN/WAN and wireless infrastructure and support scanning and printing for team members.

The role requires a bachelor’s degree or equivalent, 3+ years of related experience, and certifications. You will document processes, train end users, and participate in system upgrades, working closely with

Qualifications

  • Bachelor's degree or equivalent specialized training or certification.
  • Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
  • Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.

Responsibilities

  • Technical support for customized production related applications.
  • Primary contact for hardware and software related questions.
  • Support scanning and printing activities for all Team Members.
  • Assist with the implementation of systems upgrades and security integrity.
  • Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
  • Proactive systems monitoring to include problem identification, escalation and resolution.
  • Writing process and workflow documentation.
  • Coordinate hardware, operating system and software setup.
  • Train end users on hardware and software applications.
  • All other duties as assigned.

Skills

Windows Server
MS SQL
Office 365
Networking basics
VB.net
VMware ESXi
Team collaboration
Problem solving
Data analysis
Attention to detail

Education

Bachelor's degree or equivalent training/certification
Technical certifications

Tools

VB.net
VMware ESXi
vCenter
Office 365
Windows 10 Pro

Job description

Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Avancez Assembly may be the place for you. We are committed to a culture of excellence, with a focus on best practices and continuous improvement. We understand that our people are our biggest strength, and we know that world-class service happens because of our capable and valued team members. Whether you are looking for an assembly position or a career in manufacturing management, you can thrive as a member of our team.

Job Summary
Duties And Responsibilities
  • Technical support for customized production related applications.
  • Primary contact for hardware and software related questions.
  • Support scanning and printing activities for all Team Members.
  • Assist with the implementation of systems upgrades and security integrity.
  • Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
  • Proactive systems monitoring to include problem identification, escalation and resolution.
  • Writing process and workflow documentation.
  • Coordinate hardware, operating system and software setup.
  • Train end users on hardware and software applications.
  • All other duties as assigned.
Education And Experience
  • Bachelor's degree or equivalent specialized training or certification.
  • Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
  • Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.
Travel
  • Travel Required: Minimum
Knowledge, Skills, And Abilities
  • Familiar with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional and Project.
  • Basic networking fundamentals and client/server architecture.
  • Basic wireless network experience.
  • Experience with Visual Basic, VB.net, and macro creation a plus.
  • Experience supporting Office 365 suite.
  • Experience with VMware ESXI 6.0 and greater, and vCenter 6.0 and greater.
  • Experience with Microsoft Team is a plus.
  • Experience with Raspberry PIs is a plus.
  • Ability to learn and adapt to new technology.
  • Willing to do whatever it takes to support the team and thus the customer.
  • Ability to participate in change activities and lead them as required.
  • Strong problem solving and analytical skills.
  • Works well within a team environment.
  • Attention to details and aptitude for working with data.
  • Highly organized and able to prioritize tasks.
  • Technical support experience
Benefits
  • Blue Cross Blue Shield Medical
  • Delta Dental
  • VSP Vision
  • 401k Matching
  • Tuition Reimbursement
  • Paid Time Off
  • Employee Assistance Program
  • Additional Competitive Benefits
Purpose
Building A Better Everything

We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.

Values
  • Respect
  • Integrity
  • Perseverance
  • Innovation
  • Teamwork

Candidates residing in California or Colorado are not eligible for remote positions.

Avancez Assembly is an Equal Opportunity and Affiantive Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

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