IT Specialist: Systems & Networking Support

WHYY; State College (Centre County); Hybrid; USD 60,000 - 85,000; Full time

Job summary

WHYY is seeking an Information Technology IT Specialist in State College, PA to maintain and support the organization's technology infrastructure for staff across multiple sites.

Responsibilities include installing, configuring, and troubleshooting hardware, software, and networks, plus supporting audiovisual systems and cloud storage, while ensuring security best practices and reliable service. On‑site work with after‑hours support as needed.

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or an equivalent combination of education and experience.
• Experience supporting desktop systems, networks, or enterprise IT environments preferred.
• Knowledge of Windows, macOS, Microsoft 365, networking, and cybersecurity principles.

Responsibilities

• Provide technical support for computers, mobile devices, software, and peripherals.
• Install, configure, maintain, and troubleshoot hardware, operating systems, and applications.
• Support network connectivity, user accounts, cybersecurity, and system access.
• Assist with the administration of servers, cloud services, and collaboration platforms.
• Maintain IT documentation, asset inventory, and software licensing records.
• Support audiovisual and conferencing technology for meetings, events, and productions.
• Maintain and manage local and cloud-based storage systems to ensure data is organized, secure, accessible, and properly maintained.
• Monitor system performance and recommend technology improvements.
• Coordinate with vendors and service providers for equipment procurement and technical support.
• Ensure compliance with organizational IT policies and security best practices.
• Provide after-hours or on-call support as needed for critical systems.

Skills

Technical support

Windows

macOS

Microsoft 365

Networking

Cybersecurity

Education

Associate's or Bachelor's degree in IT/CS

Job description

WHYY is seeking an Information Technology IT Specialist in State College, PA to maintain and support the organization's technology infrastructure for staff across multiple sites.

Responsibilities include installing, configuring, and troubleshooting hardware, software, and networks, plus supporting audiovisual systems and cloud storage, while ensuring security best practices and reliable service. On‑site work with after‑hours support as needed.