IT Specialist SYSADMININFOSEC

Defense Logistics Agency; Battle Creek (MI); Remote; USD 90,000 - 133,000; Full time

Job summary

Defense Logistics Agency seeks an IT Specialist (SYSADMIN/INFOSEC) to support DLA Enterprise Windows Server environments, including hardware, software, and networking. The role involves resolving complex hardware/software issues and coordinating software releases with IS and vendors.

The position requires specialized experience at GS-12 level or equivalent, with eligibility considerations and potential telework options in the federal setting.

Qualifications

• One year of specialized experience at GS-11 or equivalent.
• Experience providing server hardware and software support including troubleshooting and maintenance.
• Participation in feasibility/performance studies for Microsoft Windows Server computing strategies.
• Ability to analyze, evaluate, and resolve complex hardware/software/communications problems.
• Volunteer work can count toward qualifying experience.

Responsibilities

• Provides technical support services for DLA Enterprise Microsoft Windows Server environments (hardware, software, networking).
• Isolates, identifies, analyzes, and resolves complex hardware/software/communications problems.
• Coordinates software release and export procedures to ensure network compatibility prior to export.
• Mentors colleagues and provides cross-training to less experienced technicians.
• Liaises with DLA, PFLAs, vendors, and contractors to determine feasibility and effectiveness of Windows Server requirements.

Skills

Server hardware support

Windows Server

Troubleshooting

Technical architecture

Volunteer experience

Tools

Windows Server

Job description

Telework Eligible

Yes

Major Duties

• Provides technical support services such as planning, evaluation, testing, installation and support for DLA Enterprise Microsoft Windows Server environments, including hardware, software, and networking.
• Isolates, identifies, analyzes, evaluates, and resolves complex hardware, software, and/or communications problems.
• Coordinates software release and export procedures with management, customers, information systems (IS) and communications personnel to ensure that communications options and software are network compatible prior to export to the customer.
• Services as a technical mentor, provide guidance and informal cross training to less experienced technicians.
• Serves as a liaison between DLA, Primary Level Field Activities (PFLA’s) and with vendors and contractors to determine feasibility and effectiveness of Microsoft Windows Server hardware/software/communications requirements for inclusion.

Qualification Summary

To qualify for an IT Specialist (SYSADMIN/INFOSEC), your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: - Providing server hardware and software support to include troubleshooting/problem resolution, ensuring all Window Server operating systems software, libraries and files are backed up and properly maintained. - Participating in feasibility/performance studies of implementing near and long-term Microsoft Windows Server computing strategies based on technical architecture. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Compensation:

$89,508-$133,142 per year