IT Specialist

Justforex; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

16 paid vacation days per year

14 paid sick leave days per year

11 days public holidays

Medical insurance

Parking and commuting reimbursement

Professional education budget

Language learning budget

Wellness budget

Job summary

Justforex is seeking a System Administrator based in New York, NY, to manage IT support and network security. The role requires over 4 years of hands-on experience with MacOS and familiarity with VoIP support.

You will handle technical issues, perform regular updates, and ensure compliance with company standards. This position offers a robust benefits package including paid vacation, medical insurance, and a professional education budget.

Qualifications

• 4+ years of hands‑on experience as a System Administrator with MacOS.
• Experience in supporting VoIP systems.
• Knowledge of backup systems and antivirus solutions.

Responsibilities

• Manage tickets and prioritize tasks for resolution.
• Provide user support by troubleshooting technical issues.
• Implement and maintain network security measures.

Skills

System Administration

Technical Support

Network Security

User Support

Collaboration Tools

Tools

MacOS

VoIP

Mattermost

Slack

Job description

Responsibilities

• Manage tickets and prioritize tasks to ensure timely resolution
• Provide user support (office and remote) by troubleshooting and resolving technical issues
• Perform regular system and application updates
• Handle procurement of IT equipment and conduct audits to ensure compliance with company standards
• Maintain office equipment and provide ongoing user support
• Monitor and manage backup systems, antivirus software, and other security tools
• Utilize network diagnostic programs to identify and resolve connectivity issues
• Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems

Requirements

• 4+ years of hands‑on commercial experience as a System Administrator with MacOS
• Experience in supporting VoIP
• Hands‑on experience with collaboration tools such as Mattermost and Slack
• Strong knowledge of backup systems and antivirus solutions
• Familiarity with network diagnostic and monitoring tools
• Proficiency in mail software (e.g., Outlook, GMail, or similar)
• Experience in managing and maintaining office hardware and IT equipment
• Solid understanding of network security concepts and best practices
• Ability to work independently, prioritize tasks effectively, and provide excellent user support
• Strong English proficiency is required

Will be a plus

• Experience with Atlassian products, CRM, and HRM systems
• Linux administration knowledge

We offer

• 16 paid vacation days per year
• 14 paid sick leave days per year
• 11 days public holidays
• Medical insurance
• Parking and commuting reimbursement
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)