IT Specialist

Just Global Markets Ltd.; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

16 paid vacation days per year

14 paid sick leave days per year

11 days public holidays

Medical insurance

Parking and commuting reimbursement

Professional education budget

Language learning budget

Wellness budget (gym membership, sports gear and related expenses)

Job summary

Just Global Markets Ltd. is seeking a System Administrator with over 4 years of experience. The candidate will manage tasks, provide user support, and handle IT equipment procurement, while ensuring compliance with company standards.

Responsibilities include maintaining system updates and implementing network security measures. The ideal candidate should possess expertise in MacOS and be well-versed in technical support practices.

We offer benefits including medical insurance and a wellness budget.

Qualifications

• 4+ years of hands-on commercial experience as a System Administrator with MacOS.
• Strong knowledge of backup systems and antivirus solutions.
• Solid understanding of network security concepts and best practices.

Responsibilities

• Manage tickets and prioritize tasks to ensure timely resolution.
• Provide user support by troubleshooting and resolving technical issues.
• Implement and maintain network security measures, including firewall configuration.

Skills

System Administration

Technical Support

Network Security

MacOS

VoIP

Collaboration Tools

User Support

Tools

Mail Software

Network Diagnostic Programs

Collaboration Software

Job description

Responsibilities

• Manage tickets and prioritize tasks to ensure timely resolution
• Provide user support (office and remote) by troubleshooting and resolving technical issues
• Perform regular system and application updates
• Handle procurement of IT equipment and conduct audits to ensure compliance with company standards
• Maintain office equipment and provide ongoing user support
• Monitor and manage backup systems, antivirus software, and other security tools
• Utilize network diagnostic programs to identify and resolve connectivity issues
• Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems

Requirements

• 4+ years of hands‑on commercial experience as a System Administrator with MacOS
• Experience in supporting VoIP
• Hands‑on experience with collaboration tools such as Mattermost and Slack
• Strong knowledge of backup systems and antivirus solutions
• Familiarity with network diagnostic and monitoring tools
• Proficiency in mail software (e.g., Outlook, GMail, or similar)
• Experience in managing and maintaining office hardware and IT equipment
• Solid understanding of network security concepts and best practices
• Ability to work independently, prioritize tasks effectively, and provide excellent user support
• Strong English proficiency is required

Will be a plus

• Experience with Atlassian products, CRM, and HRM systems
• Linux administration knowledge

We offer

• 16 paid vacation days per year
• 14 paid sick leave days per year
• 11 days public holidays
• Medical insurance
• Parking and commuting reimbursement
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)