IT Specialist

UMBC; Baltimore, Northern (MD, KY); Hybrid; USD 53,000 - 59,000; Full time

Benefits offered by this job

Life and disability insurance

Retirement plans

Wellness opportunities

Job summary

UMBC’s Office of Undergraduate Admissions and Orientation seeks an IT Specialist to support admissions systems, data integrity, and process execution on a regular full-time basis.

You will perform bulk data uploads, data corrections, report development, validation, and supervise student workers to ensure governance, security, and continuity of operations.

Qualifications

• Bachelor's Degree in information systems or related field.
• At least 1 year of experience in data analysis, reporting, and user inquiries related to system access and functionality.
• Strong written and verbal communication skills.
• Experience in process documentation and end-user training.
• Experience working with PeopleSoft Student Administration.

Responsibilities

• Support admissions systems, data integrity, and process execution.
• Perform bulk data uploads, data corrections, duplicate resolution, account provisioning, report development, and data validation.
• Participate in pre-production testing, peer reviews, error monitoring and escalation, and maintain process documentation.
• Supervise a team of student workers (IT Grit Guides) with task assignment, training, and quality review.

Skills

Data analysis

Reporting

Communication

Education

Bachelor's degree

Tools

PeopleSoft Student Administration

Job description

Department

Office of Undergraduate Admissions and Orientation

Position Overview

Working closely with the Manager of Systems and Technology and the Associate Director of Undergraduate Admissions and Orientation, the IT Specialist serves as a key operational and technical contributor supportingadmissions systems, data integrity, and process execution.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $53,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

Telework

A hybrid telework schedule may be available.

Responsibilities

Working closely with the Manager of Systems and Technology and the Associate Director of Undergraduate Admissions and Orientation, the IT Specialist serves as a key operational and technical contributor supporting admissions systems, data integrity, and process execution. The IT Specialist performs bulk data uploads, data
corrections, duplicate resolution, account provisioning, report development, and data validation to ensure accuracy and compliance. The role participates in pre-production testing, peer review of changes, and error monitoring and
escalation, while maintaining process documentation and supporting staff training. The IT Specialist also supervises a team of student workers (IT Grit Guides), providing task assignment, oversight, training, and quality review to ensure
adherence to established procedures, data governance standards, security requirements, and operational continuity.

Required Minimum Qualifications

• Bachelor's Degree, preferably in information systems or a related field.
• Minimum of one (1) year of experience in a role with responsibilities that include data analysis, reporting, and responding to user inquiries related to system access and functionality.
• Demonstrated strong written and verbal communication skills.

Preferred Qualifications

• Experience in process documentation and end-user training.
• Experience working with PeopleSoft Student Administration.
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Wellness opportunities
• & Much more

Salary: $53,000-59,000 depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours

Full Time

Type

Regular

FLSA Status

Exempt

Equal Opportunity Statement

Equal Opportunity Statement: UMBC is an Affir Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Location

UMBC Campus

Work Type

Staff Full-time

Categories

Information Technology/IT, Admissions, Other