Web Specialist

University of Maryland Baltimore County; Arbutus (MD); Hybrid; USD 64,000 - 72,000; Full time

Benefits offered by this job

Life and disability insurance

Retirement plans

Wellness opportunities

More benefits

Job summary

University of Maryland Baltimore County (UMBC) is seeking a Web Specialist to maintain and improve UMBC.edu and campus partner sites. You will manage content updates, triage digital requests, and ensure accessibility compliance, working with a small remote team.

This role suits detail-oriented self-starters in a fast-paced content environment. The position emphasizes content operations and UX support, with hybrid telework optional and a requirement to be located in the United States, preferably

Qualifications

• Bachelor's degree preferably in communications, digital media, information systems, or a related field.
• 2 years of experience in web management, digital communications, or a related role.
• Demonstrated experience with WordPress or a comparable CMS for content management.
• Basic familiarity with HTML/CSS and responsive web concepts.
• Experience with accessibility tools and standards (WCAG).
• Strong writing and editing skills for the web.
• Excellent attention to detail and ability to manage multiple projects simultaneously.

Responsibilities

• Content Management and Digital Operations (75%).
• Serve as the primary point of contact for routine content updates to UMBC.edu, ensuring changes are timely, accessible, and aligned with institutional priorities.
• Provide Tier I triage for all digital team requests and help manage the team's weekly project board to ensure transparency, progress, and timely delivery.
• Plan and implement routine content updates, including support for admissions and marketing campaigns, special initiatives, and university-wide announcements.
• Receive design specifications, assets, and guidance from the Web Specialist/UX Designer for content implementation.
• Support web accessibility compliance using monitoring tools including Monsido and Silktide, flagging issues and coordinating remediation efforts across both design and content layers.
• Contribute to university-wide digital improvements including legacy site cleanup and archiving.
• Proactively monitor key indicators of web health by tracking stale pages, documenting publishing patterns, and identifying digital debt across campus sites.
• Coach UMBC content owners on improving clarity, hierarchy, and accessibility, helping them align local pages with the broader vision for UMBC.edu.
• Work independently and take ownership of tasks and subtasks while maintaining clear, proactive communication with the team.
• Provide feedback on design feasibility and maintainability from a content management perspective.
• Ensure designs are properly implemented and can be maintained by website authors over time.
• UX Support (25%).
• Assist with user research activities such as usability testing, surveys, and stakeholder interviews.
• Help gather and organize data from analytics dashboards to inform content decisions.
• Support the creation and maintenance of design documentation and content inventories.
• Participate in competitive and peer benchmarking efforts.

Skills

Web management

WordPress

HTML/CSS basics

WCAG accessibility

Writing/editing for web

Time management

Education

Bachelor's degree in communications/digital media or related field

Tools

WordPress

HTML/CSS

Job description

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• Communications/Public Relations/Marketing 1
• Other 1

Web Specialist

Department:

University Communications and Marketing

Position Overview:

UMBC's University Communications and Marketing (UCM) team is hiring a Web Specialist to help maintain and improve one of higher education's most visited university websites. This is a hands-on role focused on day-to-day content management, digital request triage, and accessibility compliance for UMBC.edu and campus partner sites.

You will serve as the primary point of contact for routine content updates, work closely with a small, collaborative remote team, and help keep the university's digital ecosystem healthy and current. This role is a strong fit for someone who is detail-oriented, self-motivated, and experienced working independently in a fast-paced content environment.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $64,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

A hybrid telework schedule may be available.

A remote work schedule may be available. Individuals must be located in the United States. Preference given to candidates living in the DMV (Delaware, Maryland, Washington D.C., and Virginia) for occasional campus events.

Responsibilities

Content Management and Digital Operations (75%)

• Serve as the primary point of contact for routine content updates to UMBC.edu, ensuring changes are timely, accessible, and aligned with institutional priorities
• Provide Tier I triage for all digital team requests and help manage the team's weekly project board to ensure transparency, progress, and timely delivery
• Plan and implement routine content updates, including support for admissions and marketing campaigns, special initiatives, and university-wide announcements
• Receive design specifications, assets, and guidance from the Web Specialist/UX Designer for content implementation
• Support web accessibility compliance using monitoring tools including Monsido and Silktide, flagging issues and coordinating remediation efforts across both design and content layers
• Contribute to university-wide digital improvements including legacy site cleanup and archiving
• Proactively monitor key indicators of web health by tracking stale pages, documenting publishing patterns, and identifying digital debt across campus sites
• Coach UMBC content owners on improving clarity, hierarchy, and accessibility, helping them align local pages with the broader vision for UMBC.edu
• Work independently and take ownership of tasks and subtasks while maintaining clear, proactive communication with the team
• Provide feedback on design feasibility and maintainability from a content management perspective
• Ensure designs are properly implemented and can be maintained by website authors over time

UX Support (25%)

• Assist with user research activities such as usability testing, surveys, and stakeholder interviews
• Help gather and organize data from analytics dashboards to inform content decisions
• Support the creation and maintenance of design documentation and content inventories
• Participate in competitive and peer benchmarking efforts

Required Minimum Qualifications:

• Bachelor's degree prefereably in communications, digital media, information systems, or a related field.
• 2 years of experience in web management, digital communications, or a related role
• Demonstrated experience with WordPress or a comparable CMS for content management
• Basic familiarity with HTML/CSS and responsive web concepts
• Experience with accessibility tools and standards (WCAG)
• Strong writing and editing skills for the web
• Excellent attention to detail and ability to manage multiple projects simultaneously
• Strong self-motivation, time management, and communication skillsTuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Wellness opportunities
• & Much more

Salary: $64,000 to $72,000depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours:

Hours: Full-time

Type:

Type: Regular

FLSA Status:

FLSA Status: Exempt

Equal Opportunity Statement:

Equal Opportunity Statement: UMBC is an Aff…

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.