IT Services Operations Catalyst

Loffler Companies; Saint Louis Park (MN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Top Workplace

401K match

Life Insurance & Disability

Paid Time Off

Tuition Reimbursement

FSA/Medical/Dental/Vision

Job summary

Loffler Companies is hiring an ITSG Operations Specialist in Minnesota. This role coordinates IT operations, manages hardware fulfillment, asset records, and onboarding/offboarding. You’ll lead projects, monitor workflows, and collaborate with vendors and internal teams to improve efficiency and service delivery.

The position emphasizes strong organization, proactive problem-solving, and cross-functional collaboration, with office presence required several days per week.

Qualifications

• Associate degree or equivalent experience expected; business/IT/operations field preferred.
• Experience in IT operations, service coordination, inventory management, or related ops.
• Experience with ticketing systems, reporting tools, documentation platforms, or workflow management systems preferred.
• Experience coordinating projects, following up actions, and working with multiple teams preferred.
• Experience in a service-focused, technical, or customer-oriented environment preferred.

Responsibilities

• Coordinate IT operations and act as a key liaison among ITSG Service, Distribution Center, internal teams, and vendors.
• Oversee hardware fulfillment, device lifecycle, and asset records.
• Support onboarding/offboarding, reports, dashboards, and workflows.
• Identify operational challenges and recommend efficiency improvements.
• Partner with stakeholders to implement best practices and standardize processes.
• Lead approved operational projects from planning through implementation and tracking.

Skills

Strong organizational skills

Proactive mindset

Attention to detail

Effective communication

Cross-functional collaboration

Problem-solving

Education

Associate degree in Business, IT, Operations, or related field

Tools

Ticketing systems

Reporting tools

Documentation platforms

Workflow management

Job description

Loffler Companies is hiring an ITSG Operations Specialist in Minnesota. This role coordinates IT operations, manages hardware fulfillment, asset records, and onboarding/offboarding. You’ll lead projects, monitor workflows, and collaborate with vendors and internal teams to improve efficiency and service delivery.

The position emphasizes strong organization, proactive problem-solving, and cross-functional collaboration, with office presence required several days per week.