IT Services Client Success Manager

Reliable Technology Services; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Personal Time Off

Local Sporting Events and Outings

Paid Federal Holidays

Competitive Salary

Job summary

A Managed IT Service Provider in Frisco, Texas is looking for an Account Manager to enhance client satisfaction and relationships. This full-time position requires strong communication skills and the ability to handle diverse client needs effectively. Ideal candidates will thrive in fast-paced environments and demonstrate self-motivation. The role includes onboarding new clients, conducting strategic reviews, and maintaining accurate records.

Qualifications

• Excellent verbal and written communication skills and organizational abilities.
• Ability to organize and manage your workload independently.
• Ability to handle stressful situations and deadlines.
• Self-motivation and the ability to work in a fast-paced environment.

Responsibilities

• Develop trusted advisor relationships with decision makers.
• Oversee onboarding of new clients.
• Perform monthly check-ins and generate strategic business reviews.
• Maintain accurate client records and ensure managed services are up-to-date.

Skills

Excellent verbal and written communication skills

Ability to organize and manage workload independently

Fluency with computer networking products

Self-motivation

Ability to handle stressful situations

Job description

A Managed IT Service Provider in Frisco, Texas is looking for an Account Manager to enhance client satisfaction and relationships. This full-time position requires strong communication skills and the ability to handle diverse client needs effectively. Ideal candidates will thrive in fast-paced environments and demonstrate self-motivation. The role includes onboarding new clients, conducting strategic reviews, and maintaining accurate records.