Strategic Client Account Manager

TecTammina; Irving (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A client-focused technology firm in Irving, Texas seeks dedicated professionals to manage customer relationships and ensure satisfaction. Responsibilities include conducting reviews with key clients, facilitating business demonstrations, and managing the customer ordering process. A Bachelor's degree is required for this full-time role. Candidates should possess strong communication skills and a passion for customer support. Interested applicants should share their profiles via email.

Responsibilities

• Work with Sales Executives to understand client needs.
• Conduct quarterly business reviews with key clients.
• Drive customer testimonials for loyalty.
• Participate in pre-sales and documentation processes.
• Perform customer-specific business demonstrations.
• Manage customer ordering and shipping processes.
• Track invoices and sales numbers.
• Coordinate customer needs with product development.
• Maintain proactive communication with clients.
• Handle RMA's in collaboration with Customer Service.
• Determine suitable billing structures for clients.
• Develop training plans for client integration.

Education

Bachelor's or Higher Degree

Job description

A client-focused technology firm in Irving, Texas seeks dedicated professionals to manage customer relationships and ensure satisfaction. Responsibilities include conducting reviews with key clients, facilitating business demonstrations, and managing the customer ordering process. A Bachelor's degree is required for this full-time role. Candidates should possess strong communication skills and a passion for customer support. Interested applicants should share their profiles via email.