IT Service Support Analyst — Remote Locations

Orange County Sheriff's Office; Orlando (FL); On-site; USD 52,000 - 80,000; Full time

Job summary

Orange County Sheriff's Office is seeking an IT Specialist II to resolve moderately complex IT problems and deliver intermediate technical work products under general supervision. The role emphasizes teamwork, effective communication, and the ability to develop solutions across databases, networks, and desktop/server environments.

Starting pay is contingent on education, training, and experience, with a salary range provided.

Qualifications

• High school diploma or GED and three years' general IT experience and/or education/training.
• Must have intermediate proficiency in Microsoft Office.
• Must have at least one advanced certification pertaining to position.

Responsibilities

• Resolve intermediate technology problems that have been assigned.
• Execute and complete moderately complex tasks and work assignments based on defined service levels.

Skills

Database administration

Network management

Desktop management

Server management

Application design

Quality assurance

Incident management

Communication

Project management

Team collaboration

Education

High school diploma or GED

3 years IT experience or education/training

Tools

Microsoft Office

Development tools

Server administration tools

Network security tools

Job description

Orange County Sheriff's Office is seeking an IT Specialist II to resolve moderately complex IT problems and deliver intermediate technical work products under general supervision. The role emphasizes teamwork, effective communication, and the ability to develop solutions across databases, networks, and desktop/server environments.

Starting pay is contingent on education, training, and experience, with a salary range provided.