IT Service Desk Technician
Apex Systems
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Benefits offered by this job
Job summary
Qualifications
- Experience with ServiceNow or other major incident management tool.
- Experience with Microsoft products (M365).
- Experience with Microsoft Intune administration.
- Experience with Windows 10 administration.
- Desktop Support certification such as A+ or equivalent.
Responsibilities
- Communicate effectively with end users to troubleshoot issues.
- Offer suggestions on established IT procedures.
- Identify recurring problems and propose solutions.
- Familiarize quickly with the working environment.
Skills
Tools
Job description
IT Service Desk Technician role at Apex Systems.
Our client in Downtown Milwaukee has an immediate opening for a Service Desk Technician. If you are interested please apply with resume to [email protected].
- Communicates highly effectively with the end user community, establishes rapport and troubleshoots their issues as needed.
- Ability to quickly understand and offer suggestions on established procedures.
- Identifies recurring problems and suggests solutions.
- Able to quickly become familiar with the environment and organizational structure of the company.
- Experience with ServiceNow or other major incident management tool.
- Experience with Microsoft products, specifically the M365 suite.
- Experience with Microsoft Intune administration.
- Experience with Windows 10 administration.
- Desktop Support certification such as A+ or equivalent experience.
- Experience with ServiceNow or other major incident management tool.
- Experience with Microsoft products (M365).
- Experience with Microsoft Intune administration.
- Experience with Windows 10 administration.
- Desktop Support certification such as A+ or equivalent (or accumulated years of experience).
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer a comprehensive benefits package, professional development opportunities, and resources for employees and consultants. Our commitment to excellence is reflected in awards and recognitions from industry groups.
- Entry level
- Full-time
- Information Technology
- Industries: IT Services and IT Consulting
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