IT Service Desk II — Secret-Cleared Tech Support Pro

Lawelawe Defense Inc; Quantico Base (VA); Vor Ort; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Health plan

Retirement benefits

Learning opportunities

Employee discounts

Zusammenfassung

Lawelawe Defense Inc is seeking an IT Service Desk Specialist II to provide frontline technical support for hardware, software, and systems. The role emphasizes customer service, issue triage, and adherence to SLAs while working across phone, email, and chat channels within a DoD environment.

Candidates should have a Bachelor's degree, four years of IT service desk experience, an active Secret clearance, US citizenship, and required certifications (IAT II and CompTIA Security+).

Jobbeschreibung

Lawelawe Defense Inc is seeking an IT Service Desk Specialist II to provide frontline technical support for hardware, software, and systems. The role emphasizes customer service, issue triage, and adherence to SLAs while working across phone, email, and chat channels within a DoD environment.

Candidates should have a Bachelor's degree, four years of IT service desk experience, an active Secret clearance, US citizenship, and required certifications (IAT II and CompTIA Security+).