IT Service Desk Analyst: O365 & Identity Management

US IT Solutions Inc; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT solutions company is seeking an IT Service Desk Analyst in Columbus, Ohio. This role involves providing first and second line technical support to internal staff, managing technical issues, and performing Exchange and Identity management administration. The ideal candidate should have experience with Office 365, Active Directory, and Power-Shell scripting. This position requires a problem-solving aptitude and excellent technical skills in a dynamic environment.

Qualifications

• Experience with Office 365 and Active Directory administration.
• Ability to resolve technical issues ranging from straightforward to complicated.
• Familiarity with Power-Shell for scripting and editing.

Responsibilities

• Provide first and second line technical support to internal staff.
• Analyze, diagnose, and resolve technical problems.
• Administer duties related to Exchange and Identity management.

Skills

Office 365

Active Directory

Exchange

Power-Shell scripting

Job description

A leading IT solutions company is seeking an IT Service Desk Analyst in Columbus, Ohio. This role involves providing first and second line technical support to internal staff, managing technical issues, and performing Exchange and Identity management administration. The ideal candidate should have experience with Office 365, Active Directory, and Power-Shell scripting. This position requires a problem-solving aptitude and excellent technical skills in a dynamic environment.