HelpDesk Engineer

US IT Solutions Inc; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT solutions company is seeking an IT Service Desk Analyst in Columbus, Ohio. This role involves providing first and second line technical support to internal staff, managing technical issues, and performing Exchange and Identity management administration. The ideal candidate should have experience with Office 365, Active Directory, and Power-Shell scripting. This position requires a problem-solving aptitude and excellent technical skills in a dynamic environment.

Qualifications

• Experience with Office 365 and Active Directory administration.
• Ability to resolve technical issues ranging from straightforward to complicated.
• Familiarity with Power-Shell for scripting and editing.

Responsibilities

• Provide first and second line technical support to internal staff.
• Analyze, diagnose, and resolve technical problems.
• Administer duties related to Exchange and Identity management.

Skills

Office 365

Active Directory

Exchange

Power-Shell scripting

Job description

We(US IT Solution) are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delif emerging mobile-based applications and web based application development. We are emerging as one of the most promising private talent sourcing and management firms in the US.

Job Description

The (O365/ID management- IT Service Desk Analyst) will provide first and second line technical support to internal staff. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role related to exchange and Identity management administration.

Qualifications

Must have exp. In Office 365, Active Directory, Exchange and experience with Power-Shell writing and editing existing scripts

Additional Information

All your information will be kept confidential according to EEO guidelines.