IT Service Delivery Intern: End-User Support & Projects

Werner Enterprises, Inc.; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Supplemental coverage

Job summary

Werner Enterprises, Inc. is offering a Service Delivery Engineering Technical Intern role onsite in Omaha, NE.

You will work with technology professionals to support end-user compute hardware and software, participate in project planning, execution, testing, and documentation, and interact with customers. The internship exposes you to multiple IT teams, with duties varying by assignment, and requires pursuing a Bachelor's degree in CS, MIS, or a related field.

Qualifications

• Pursuing a Bachelor's degree in Computer Science, MIS, or related discipline.
• Ability to learn technical concepts and tools for hardware/software support.
• Strong communication and collaboration with teams and customers.

Responsibilities

• Support end-user compute hardware and software issues.
• Assist in project planning, execution, testing, and documentation.
• Build relationships with customers and communicate progress.
• Shadow IT teams to learn responsibilities and deliver on time.
• Provide timely updates to management on project progress.

Skills

Technical concepts

Team collaboration

Time management

Communication skills

Google Workspace

Windows/macOS

Education

Bachelor's degree in Computer Science or MIS

Tools

Windows OS

macOS

Job description

Werner Enterprises, Inc. is offering a Service Delivery Engineering Technical Intern role onsite in Omaha, NE.

You will work with technology professionals to support end-user compute hardware and software, participate in project planning, execution, testing, and documentation, and interact with customers. The internship exposes you to multiple IT teams, with duties varying by assignment, and requires pursuing a Bachelor's degree in CS, MIS, or a related field.