IT Help Desk Intern: Hands-On Tech & Troubleshooting

NEBCO Realty Group; Lincoln (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

A family-owned construction-related firm in Lincoln, Nebraska is seeking an IT Support Intern to provide user assistance, troubleshoot hardware and software issues, and support the technology needs of the workforce. Ideal candidates are pursuing a degree in information technology or computer science and have solid troubleshooting and analytical skills. This position offers hands-on experience in a dynamic work environment, working closely with senior IT staff. Join us to support innovative solutions that drive our business forward!

Qualifications

• Pursuing a relevant degree in IT or computer science.
• Prior help desk experience supporting software applications is preferred.
• Ability to perform basic troubleshooting on PCs and networks.

Responsibilities

• Provide support for hardware, software, and networking issues.
• Log and track user requests for assistance.
• Assist with installation and configuration of computers and software.
• Manage technology equipment checkout processes.

Skills

Troubleshooting skills

Analytical skills

Customer service skills

Interpersonal skills

Resourcefulness

Education

Pursuing degree in information technology or computer science

Tools

Microsoft Windows

Microsoft Office

Job description

A family-owned construction-related firm in Lincoln, Nebraska is seeking an IT Support Intern to provide user assistance, troubleshoot hardware and software issues, and support the technology needs of the workforce. Ideal candidates are pursuing a degree in information technology or computer science and have solid troubleshooting and analytical skills. This position offers hands-on experience in a dynamic work environment, working closely with senior IT staff. Join us to support innovative solutions that drive our business forward!