Service Delivery Intern

Werner Management Inc; Omaha (NE); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other optional supplemental coverage

Job summary

Werner Enterprises in Omaha, NE seeks a Service Delivery Engineering Technical Intern to learn end-user compute hardware and software support, participate in project planning, testing, and documentation, and gain broad exposure to the organization.

You will build relationships with customers, work with IT teams, handle timely updates, and shadow various groups while pursuing a Bachelor's degree in CS or related field.

Qualifications

• Ability to learn and understand technical concepts and tools necessary to support hardware and software.
• Ability to work collaboratively with team members and customers.
• Time management skills and proven ability to work on time-sensitive deliverables.
• Strong oral and written communication skills are critical.
• Understanding Google Workspace (Gmail, Sheets, Docs, Gemini).
• Understanding of Microsoft Windows OS and MAC OS.
• Demonstration of curiosity and desire to learn as well as contribute to the team.
• Ability to think and work independently within a professional setting.

Responsibilities

• Build strong relationships with customers.
• Work collaboratively with other IT teams to meet project requirements.
• Deliver project responsibilities on time and in specified budget.
• Shadow a variety of IT teams and learn about their individual responsibilities.
• Provide timely updates to management and teams on project progress.
• Issue resolution of End User hardware and software.
• Other duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Skills

Technical concepts

Collaboration

Time management

Communication skills

Google Workspace

Windows/macOS

Curiosity

Independence

Education

Bachelor's degree in Computer Science, MIS, or related

Tools

Windows

macOS

Job description

Service Delivery Engineering Technical Interns will work with technology professionals while learning how to support end user compute hardware and software, support and issue resolution of end user hardware and software issues, and customer interaction. Participation in project planning, execution on the projects, testing, support, and documentation activities. The internship will offer practical experience and broad exposure to the organization. Specific activities vary by assignment.

Responsibilities

• Build strong relationships with customers
• Work collaboratively with other IT teams to meet project requirements
• Deliver project responsibilities on time and in specified budget
• Shadow a variety of IT teams and learn about their individual responsibilities
• Provide timely updates to management and teams on project progress
• Issue resolution of End User hardware and software
• Other duties as assigned by supervisory personnel
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel

Qualifications

• Ability to learn and understand technical concepts and tools necessary to support hardware and software
• Ability to work in a collaborative manner with team members and customers
• Time management skills and proven ability to work on time-sensitive deliverables
• Strong oral and written communication skills are critical
• Understanding Google Workspace. Gmail, Sheets, Docs, Gemini
• Understanding of Microsoft Windows OS and MAC OS
• Demonstration of curiosity and desire to learn as well as contribute to the team
• Ability to think and work independently within a professional setting
• Pursuing a Bachelor's degree in Computer Science, MIS, or related discipline preferred

Benefits

• Medical, dental and vision plans
• 401(k) plan
• Stock purchase plan
• Paid time off
• Life insurance
• Disability plans
• Other optional supplemental coverage

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises, Inc. delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2025 revenues of nearly $3.0 billion, a modern truck and trailer fleet, more than 14,500 talented associates and our innovative Werner EDGE technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on‑time service. Werner provides Dedicated and One‑Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. Werner embraces inclusion as a core value and manages key risks and opportunities through a balanced sustainability strategy.