Service Delivery Intern

Werner Enterprises, Inc.; Omaha (NE); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Supplemental coverage

Résumé du poste

Werner Enterprises, Inc. is offering a Service Delivery Engineering Technical Intern role onsite in Omaha, NE.

You will work with technology professionals to support end-user compute hardware and software, participate in project planning, execution, testing, and documentation, and interact with customers. The internship exposes you to multiple IT teams, with duties varying by assignment, and requires pursuing a Bachelor's degree in CS, MIS, or a related field.

Qualifications

• Pursuing a Bachelor's degree in Computer Science, MIS, or related discipline.
• Ability to learn technical concepts and tools for hardware/software support.
• Strong communication and collaboration with teams and customers.

Responsabilités

• Support end-user compute hardware and software issues.
• Assist in project planning, execution, testing, and documentation.
• Build relationships with customers and communicate progress.
• Shadow IT teams to learn responsibilities and deliver on time.
• Provide timely updates to management on project progress.

Connaissances

Technical concepts

Team collaboration

Time management

Communication skills

Google Workspace

Windows/macOS

Formation

Bachelor's degree in Computer Science or MIS

Outils

Windows OS

macOS

Description du poste

## Service Delivery InternApply: Onsite: Omaha, NE: Full time: Posted Today: JR23744Service Delivery Engineering Technical Interns will work with technology professionals while learning how to support end user compute hardware and software, support and issue resolution of end user hardware and software issues, and customer interaction. Participation in project planning, execution on the projects, testing, support, and documentation activities. The internship will offer practical experience and broad exposure to the organization. Specific activities vary by assignment. Responsibilities:* Build strong relationships with customers* Work collaboratively with other IT teams to meet project requirements* Deliver project responsibilities on time and in specified budget* Shadow a variety of IT teams and learn about their individual responsibilities* Provide timely updates to management and teams on project progress* Issue resolution of End User hardware and software* Other duties as assigned by supervisory personnel* Timely and regular attendance according to the scheduled shift as determined by supervisory personnel. Qualifications:* Ability to learn and understand technical concepts and tools necessary to support hardware and software* Ability to work in a collaborative manner with team members and customers* Time management skills and proven ability to work on time-sensitive deliverables* Strong oral and written communication skills are critical* Understanding Google Workspace. Gmail, Sheets, Docs, Gemini* Understanding of Microsoft Windows OS and MAC OS* Demonstration of curiosity and desire to learn as well as contribute to the team* Ability to think and work independently within a professional setting* Pursuing a Bachelor's degree in Computer Science, MIS, or related discipline preferredWe know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.