IT Service & Asset Support Analyst

01 ETCH East Tennessee Children's Hospital Association, Inc.; Koppel (Beaver County); On-site; USD 52,000 - 78,000; Full time

Job summary

Dolly Parton Children's Hospital is seeking an IT Business Support Analyst II to provide day-to-day IT business support within the Information Technology department. You will manage IT asset inventory, coordinate purchases from order to delivery, track budgets and renewals, and process invoices and POs while supporting the IT service management system.

The role requires strong communication, independence, and problem-solving abilities, with experience in a healthcare setting and proficiency in

Qualifications

• Associate degree in IT or related field.
• Minimum 2 years healthcare IT or admin experience.
• Strong communication and organizational skills.

Responsibilities

• Develop and manage IT asset inventory.
• Coordinate IT purchases and deliveries.
• Track IT budgets and renewals.
• Process IT invoices and POs.
• Support IT service management system usage.
• Collaborate with IT leadership and departments.

Skills

Communication

Customer Service

Independent Work

Problem Solving

Time Management

MS Office Suite

Education

Associate degree IT

Tools

IT Service Management system

Job description

Dolly Parton Children's Hospital is seeking an IT Business Support Analyst II to provide day-to-day IT business support within the Information Technology department. You will manage IT asset inventory, coordinate purchases from order to delivery, track budgets and renewals, and process invoices and POs while supporting the IT service management system.

The role requires strong communication, independence, and problem-solving abilities, with experience in a healthcare setting and proficiency in