IT Security & Enterprise Systems Specialist

U.S. Sentencing Commission; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

U.S. Sentencing Commission is seeking a self-motivated IT Specialist in Washington, DC to balance security, performance, and user support across enterprise IT systems.

Responsibilities include provisioning and maintaining Windows desktops, supporting Microsoft 365, VoIP and video conferencing, VPN/MFA, and vulnerability remediation, with emphasis on documentation and automation to improve service delivery.

Qualifications

• Experience provisioning, configuring, maintaining Windows desktops and peripherals.
• Experience end-user support for Microsoft 365 applications and services.
• Experience with VoIP and video conferencing technologies.
• Experience providing end-user support for VPN, MFA, and secure remote access.
• Experience identifying, assessing, and remediating cybersecurity vulnerabilities.
• Knowledge of AD, DNS, DHCP, file/print, and account management.
• Familiarity with TCP/IP, routing, switching, and firewall configurations.
• Ability to document IT processes and transfer knowledge.
• Experience automating IT tasks and processes.

Responsibilities

• Provision, configure, and maintain Windows desktops and peripherals.
• Provide end-user support for Microsoft 365 apps and services.
• Support VoIP and video conferencing devices and services.
• Assist with secure remote access, VPN, and MFA issues.
• Identify and remediate cybersecurity vulnerabilities and patch management.
• Maintain AD, DNS, DHCP, and network resource management.
• Document IT processes and transfer knowledge to staff.
• Automate IT tasks to improve efficiency and reduce workload.

Skills

Windows OS

Microsoft 365 support

VoIP & video conferencing

VPN & MFA support

Cybersecurity remediation

AD/DNS/DHCP

Networking basics

Documentation

PowerShell scripting

Remote IT support

Tools

MDM

RMM tools

PowerShell

Job description

U.S. Sentencing Commission is seeking a self-motivated IT Specialist in Washington, DC to balance security, performance, and user support across enterprise IT systems.

Responsibilities include provisioning and maintaining Windows desktops, supporting Microsoft 365, VoIP and video conferencing, VPN/MFA, and vulnerability remediation, with emphasis on documentation and automation to improve service delivery.