IT Scheduling & Lab Coordination Specialist

Zones, LLC; Kent, Northern (WA, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability Insurance

Voluntary accident

Hospitalization and critical illness

401(k) with matching

Paid time off

Job summary

Zones – First Choice for IT. Zones, LLC is seeking a Scheduling Coordinator to provide scheduling support for Integration orders and coordinate with multiple teams to ensure on-time delivery and adherence to SLAs.

You will review orders, participate in meetings, track deployment metrics and schedule product placements in labs, while maintaining detailed reports and open orders. Strong writing and organizational skills are essential.

Qualifications

• Must have experience in customer service oriented work.
• Ability to meet deadlines in a fast paced environment while managing multiple projects.
• Excellent writing and editing skills with strong grammar.
• Detail oriented and highly organized with good problem solving.

Responsibilities

• Provide overall scheduling support and direction for integration orders.
• Review Customer SOWs and order details; track SLAs.
• Attend project meetings with planners and management as needed.
• Maintain Open Order/WIP reports and deployment metrics.
• Assign orders to lab technicians matching skills and customer needs.
• Coordinate with Purchasing to locate products in specified labs.

Skills

Strong writing

Deadline driven

Communication skills

Analytical skills

Customer service experience

Detail oriented

Self-motivated

Negotiation skills

Customer-centric

Job description

Zones – First Choice for IT. Zones, LLC is seeking a Scheduling Coordinator to provide scheduling support for Integration orders and coordinate with multiple teams to ensure on-time delivery and adherence to SLAs.

You will review orders, participate in meetings, track deployment metrics and schedule product placements in labs, while maintaining detailed reports and open orders. Strong writing and organizational skills are essential.