Logistics Coordinator

Corporate It Solutions; San Clemente (CA); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Corporate It Solutions in San Clemente is seeking a Logistics Coordinator to join their team. The ideal candidate will be highly organized and adept at scheduling technicians for remote oversight of network turn-up activity. Responsibilities include coordinating support technicians and troubleshooting issues with vendors.

The position requires excellent communication skills, the ability to work effectively under pressure, and familiarity with Microsoft products. A bachelor's degree is preferred, but relevant experience may be considered.

Qualifications

• Bachelor's degree preferred but will consider relevant work experience in lieu of degree.
• Ability to multitask and thrive in a fast-paced environment.
• Ability to effectively communicate technical issues with both technical and non-technical contacts.

Responsabilités

• Coordinate and schedule remote support technicians to work with field service technicians.
• Communicate with internal and external teams regarding dispatch needs.
• Work with vendors where necessary to resolve issues.

Connaissances

Multitasking

Effective communication

Technical issue communication

Formation

Bachelor's degree or relevant experience

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Overview

CIS designs, deploys, and supports cutting edge network technologies. Our solutions cross multiple platforms including Cisco, Cisco Meraki, Fortinet, Juniper, Palo Alto (CloudGenix), CradlePoint, VMWare SD-WAN, and many others.

CISSDM is searching a for a qualified candidate to join our Logistics Coordinator team. The Logistics Coordinators work with our Test and Turn Up specialists as well as other internal groups to schedule technicians for remote oversight of network turn up activity.

The ideal candidate is highly organized and self-motivated to complete deadline driven tasks in a timely fashion. Logistics Coordinators are responsible for successful scheduling of remote technicians, reviewing/managing turn up tickets, and effective communication/collaboration with members of other departments participating in delivering CIS solutions.

If you\'re interested in pursuing a career in the technology field but don\'t know how to get a foot in the door this may be what you\'re looking for.

Responsibilities and Expectations

1. Coordinate and schedule remote support technicians to work with field service technicians.
2. Communicate with internal and external teams regarding dispatch needs.
3. Work with vendors where necessary to resolve issues.
4. Effectively communicate to internal resources any potential issue on successful coordination of turn up activity.

Qualifications

• Bachelor\'s degree preferred but will consider relevant work experience in lieu of degree
• Ability to multitask and thrive in a fast past environment
• Ability to effectively communicate technical issues with both technical and non-technical contacts
• Experience with Microsoft products (Word, Excel, Outlook)
• Communicate clearly and professionally via phone, chat, and e-mail systems

Helpful Aptitudes

• Call center or administrative experience is a plus
• General familiarity with internet technologies such as DSL and Cable is a plus
• Strong technical aptitude and desire to learn